Thinking of finance?

Quite often the cost of a new boiler comes unexpectedly, and even when it’s planned, it can be helpful to spread the cost over a period of time to ease financial outgoings. A new boiler is the heart of your home, keeping you and your family warm in the winter months and everything running smoothly. We understand that your new boiler is an investment, and as such we have partnered with Omni Capital Retail Finance to bring you more solutions when paying for your brand new Hug Boiler.

Yes. We have a range of financing options for a new boiler. We partner with Omni Capital Retail Finance to bring you these solutions.

We try to make Hug boilers accessible to as many people across the UK as possible, however our lending Partners do have some eligibility criteria. These include but are not limited to:


-You are at least 18 years old.
-You have a gross annual income of £5,000+
-You are a UK resident of 3 years or more
-You have a UK bank account capable of accepting Direct Debits
-You are not currently bankrupt, subject to an Individual Voluntary Arrangement (“IVA”), or have any Country Court Judgments (“CCJs”)

We partner with Omni Capital Retail Finance to bring you a range of solutions when it comes to purchasing your new Hug boiler. You can find out more about them here https://www.omnicapitalretailfinance.co.uk/

Similar to applying for other types of finance, we will need to take certain information to ensure we are providing you with a solution that’s affordable and sustainable. When applying for finance you will need to provide:


-Your full legal name
-Your telephone number
-A valid email address
-Your date of birth
-Your marital status
-Your residential status & address details for the last 3 years
-Your employment status, start date, annual income & household income
-Your monthly outgoings
-Number of any dependants (such a children)
-Your bank account details

We are committed to keeping your data safe and processing it in a fair manner, only using it for the purposes for which the data was supplied. You can rest assured that your personal information is safe with us.

As with many other types of finance, applying for additional credit can sometimes negatively affect your credit score. This is because a credit check will be run using the details you provide, and this leaves a temporary record on your credit score.

Once you have found the right boiler on our website and selected the installation date, our checkout process provides the option to ‘Pay by Finance through Omni Capital Retail Finance’.

Here you can also select to pay a deposit and decide how many months you want to take to pay the finance back. This then calculates your monthly repayment costs.

Our credit Partner, Omni Capital Retail Finance, will be able to advise you should you wish to pay back your boiler finance early. You can contact them here https://www.omnicapitalretailfinance.co.uk/contact/customer/

No, you don’t have to pay a deposit.

In our checkout process, if you select to ‘Pay by Finance through Omni Capital Retail Finance’, you have the option to select if you want to pay a deposit and how much you want to pay. This then calculates your monthly repayment costs.

Have more questions? You can visit our general FAQ on common boiler problems or our How Hug Works FAQ.

© 2022 Home Utility Group Ltd. Home Utility Group Ltd – trading as HUG Boilers – Unit 5 Asquith Avenue Business Park, Asquith Avenue, Gildersome, Leeds, LS27 7RZ is authorised and regulated by the Financial Conduct Authority (FRN759443.)
Home Utility Group Limited is acting as a credit broker offering finance products from Omni Capital Retail Finance Limited (or “a panel of lenders” if applicable).
Registered in England & Wales. Company No. 10007651 | Gas Safe No. 578801

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