Please read this document carefully as it will tell you everything you need to know about how we deal with each other when we carry out the installation in your home.
If you have any questions, please don’t hesitate to contact us at customerservices@huglimited.co.uk or by calling our Customer Service Team on freephone 0800 5 999 111.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact them on 0117 981 2929 or via their website http://www.
© 2018 Home Utility Group Ltd, Unit 5 Asquith Avenue Business Park, Asquith Avenue, Gildersome, Leeds, LS27 7RZ is authorised and regulated by the Financial Conduct Authority (FRN759443) as an Introducer Appointed Representative of Toriga Energy Ltd who are authorised and regulated by the Financial Conduct Authority (FRN 631249) | Company Reg – 10007651 | Gas Safe No – 578801